Privacy and Disclaimer Policies

Policies and Disclaimers

The terms and conditions set forth herein reflect Next Level Mobile Auto Detailing's policy with respect to each of its customers.  All customers of Next Level Mobile Auto Detailing agree to be bound by the terms and conditions set forth below.

 
1. Next Level Mobile Auto Detailing's philosophy is to      offer a stress-free detailing experience for our customers.

· Your vehicle and performing proper detailing techniques is our first priority.

· We will not perform any service that shows potential to cause harm or damage your vehicle.

2. Prior to Next Level Mobile Auto Detailing performing      services on your vehicle, you, the owner, will advise us of any cosmetic      or mechanical issues that would prevent us from completing the detail.

· These may include low battery, trunk permanently shut, windows don’t roll down, etc.

3. If your vehicle poses a potential threat to our health and/or safety, please let us know. 

· If there is the threat of any harmful substances (needles, drugs, gasoline, blood, urine, feces, vomit, etc.) in the vehicle, you must let your detail technician know prior to your detail. You will be held responsible for any health and/or safety issues arising from your vehicle.

· If your vehicle cannot be detailed once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present once we arrive).

· Next Level Mobile Auto Detailing reserves the right to refuse service.

4. Appointments

· We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.

5. Pricing varies for each vehicle and is determined by      size, package, and condition. 

· Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal and steam cleaning (if required) due to the additional time it takes. At Next Level Mobile Auto Detailing we will do our best to clean your vehicle using the latest products and techniques, however, we do not perform miracles. 

6. Next Level Mobile Auto Detailing will neither install      nor remove any car seats or custom equipment from your vehicle.

· We will neither remove nor install car seats from your vehicle. If you would like your car seat cleaned under, please have it removed PRIOR to your appointment.

· We will neither remove nor install custom equipment from your vehicle. This includes, but is not limited to, seat covers, subwoofers, light bars, pet protectors, and bumper stickers. If you would like these things cleaned under, please have them removed PRIOR to your appointment.

7. Personal Belongings 

· Please remove all personal belongings and valuables, (cash, change, jewelry, purses, wallets, watches, etc.) from vehicle PRIOR to our arrival. Next Level Mobile Auto Detailing WILL NOT BE RESPONSIBLE FOR ITEMS LEFT IN VEHICLE.

8. Photographs and Video

· We have your permission to take pictures or video of your vehicle for marketing and social media purposes. Your license plate and address WILL NOT be displayed in any photos or videos they will be blacked or blurred out. These will never be sold or given to third parties.

9. Payment

· We accept cash, Zelle, PAYPAL, Venmo, CashApp,  debit and credit cards. Payment is due at the completion of the detail.